Privacy Policy

East Rivanna Volunteer Fire Company (ERVFC)
Effective Date: March 5, 2026

East Rivanna Volunteer Fire Company (“ERVFC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you may provide through our website, www.ervfc.org.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect the following types of information when you interact with our website.

Personal Information You Provide

You may voluntarily provide personal information when you:

Make a donation
Sign up for events or training
Submit a contact form
Subscribe to updates or newsletters
Volunteer or request membership information

This information may include:

Name
Email address
Phone number
Mailing address
Payment or donation information
Any other information you choose to provide

Payment information is typically processed by a third-party payment processor and is not stored directly on our servers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Pages visited
Time and date of visits
Referring website

This information helps us understand how visitors use our website and improve our services.

2. How We Use Information

ERVFC may use collected information to:

Process donations and send donation acknowledgments
Respond to inquiries or requests
Provide information about training, events, or department activities
Improve website functionality and performance
Maintain the security of our website
Comply with legal obligations

We do not sell or rent personal information to third parties.

3. Sharing of Information

We may share information only in limited circumstances, such as:

With service providers that help operate our website or process donations
When required by law, legal process, or government request
To protect the rights, safety, and security of ERVFC or the public

Third-party providers are expected to maintain appropriate safeguards for any data they process on our behalf.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Improve user experience
Analyze site traffic
Maintain session functionality

You may configure your browser to refuse cookies, though some features of the website may not function properly.

5. Third-Party Links

Our website may contain links to external websites operated by other organizations or agencies. ERVFC is not responsible for the privacy practices or content of those external sites.

6. Data Security

We take reasonable steps to protect personal information using appropriate administrative, technical, and physical safeguards. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Children’s Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Your Privacy Choices

You may request to:

Update or correct your information
Be removed from email communications
Request deletion of personal information when applicable

Requests can be made by contacting us using the information below.

9. Changes to This Policy

ERVFC may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

For questions regarding this Privacy Policy, contact:

East Rivanna Volunteer Fire Company
3501 Steamer Drive
Keswick, Virginia 22947

Email: info@ervfc.org
Website: https://www.ervfc.org

Terms of Service

East Rivanna Volunteer Fire Company (ERVFC)
Effective Date: March 5, 2026

These Terms of Service govern your use of the website www.ervfc.org operated by East Rivanna Volunteer Fire Company (“ERVFC,” “we,” “us,” or “our”).

By accessing or using the website, you agree to these terms.

1. Website Purpose

This website provides information about:

Fire and emergency services
Community outreach programs
Training opportunities
Events and fundraising
Volunteer opportunities
Donations supporting the department

Information on the website is provided for general informational purposes only.

2. Acceptable Use

Users agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to systems or data
Interfere with website functionality or security
Upload malicious software or harmful content
Misrepresent affiliation with ERVFC

ERVFC reserves the right to restrict access if these terms are violated.

3. Donations

Donations made through the website support the mission and operations of East Rivanna Volunteer Fire Company.

Donations may be processed through third-party payment providers.
Donations are generally non-refundable, except in cases of error or fraudulent transaction.

Donation acknowledgments may be issued for tax purposes when applicable.

4. Intellectual Property

All website content, including but not limited to:

Text
Logos
Photographs
Graphics
Documents

is the property of East Rivanna Volunteer Fire Company unless otherwise noted.

Content may not be reproduced or redistributed without permission, except for personal or non-commercial community use.

5. Emergency Services Disclaimer

The website is not intended for emergency communication.

In the event of an emergency, call 911 immediately.

ERVFC does not guarantee that messages or submissions through the website will receive immediate response.

6. Accuracy of Information

ERVFC strives to keep information accurate and current, but we make no warranties regarding completeness, reliability, or accuracy of website content.

Information may change without notice.

7. Third-Party Services

The website may integrate or link to third-party services, including payment processors, event platforms, or external organizations.

ERVFC is not responsible for the policies or practices of third-party providers.

8. Limitation of Liability

To the fullest extent permitted by law, ERVFC shall not be liable for:

Any damages resulting from use of the website
Temporary website interruptions
Errors or omissions in content
Issues arising from third-party services

Use of the website is at your own risk.

9. Changes to Terms

ERVFC may update these Terms of Service periodically. Updates will be posted on this page with a revised effective date.

Continued use of the website after updates constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

11. Contact Information

For questions regarding these Terms of Service: